Infor’s hospitality solutions to enrich customer service with industry-specific integrated applications.
Seven Feathers Casino Resort selected Infor Hospitality Management Solution (HMS) for its property management system (PMS) and Infor Sales & Catering, a fully integrated cloud-based event management software solution.
Seven Feathers, one of the fastest growing resorts in the Pacific Northwest, has decided to standardize its technology approach to help streamline operations and improve the overall guest experience in the Pacific Northwest. ‘establishment.
After extensive research of HMS vendors, Infor was selected because of its customer support, advanced industry-specific features, and intuitive, innovative, and user-friendly platform.
“As our property continues to grow and evolve, we knew it was necessary to reassess the systems we currently had in place and make changes to help support future growth and deliver an even better guest experience. “said Rod Debban, hotel manager. Operations, Seven Feathers Casino Resort in Canyonville, Oregon.
“Travel and leisure is growing at a rapid pace, and we knew this was a critical time to partner with Infor to modernize operations with innovative, scalable technology that can help support our future growth.”
Infor HMS is a fully integrated property management system offering flexibility, security, efficiency and mobile capabilities, designed to help organizations like Seven Feathers Casino Resort deliver exceptional guest experiences.
The solution uses mobile apps for guest check-in and housekeeping, automated and customizable reporting capabilities, and optional offerings related to revenue management, point-of-sale (POS) and management tools. business intelligence (BI) to help meet a range of unique needs. for host organizations.
Additionally, Infor Sales & Catering offers cloud-based catering and event management software that can automate the entire reservation process, from initial request to final invoice, and is designed around the stages of the cycle. life of an event.
“The hospitality industry is making a comeback right now, and having a modern technology system in place will be key to a brand’s success in the months and years to come,” said Jason Floyd, Director CEO of Infor Hospitality. “Infor’s new partnership with Seven Feathers Casino Resort can help provide the features, integration and customer support needed to deliver more memorable services to today’s modern customers.”
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